Refund Policy
Refund Policy
Effective Date: September 2025
Last Updated: September 2025
1. Overview
At TablePanel, customer satisfaction is our priority. This Refund Policy outlines the terms under which refunds may be granted for our software subscription services.
2. Trial Period
- We offer a 14-day free trial for all new users to experience TablePanel without any charge.
- No payment information is required during the trial period.
- If you choose not to continue after the trial, no charges will be applied, and your data will be securely deleted.
3. Subscription Refunds
- Monthly and Annual Plans: Payments are non-refundable once the subscription period has begun, except in cases of demonstrable service faults on our part.
- Refund requests must be submitted within 7 days of payment for monthly subscriptions and within 14 days for annual subscriptions.
- Refunds, if approved, will be processed within 14 working days via the original payment method.
4. Cancellation Policy
- You may cancel your subscription at any time.
- Service will continue until the end of the current billing cycle.
- No partial refunds will be made for unused time within the subscription period.
5. Service Interruptions and Faults
- In cases of prolonged service outages or faults attributable to TablePanel, we may offer partial credits or refunds at our discretion.
- Customers are encouraged to contact support promptly to report issues.
6. No Refund for Discounts or Bonuses
- Discounts (e.g., 25% Growth Plan discount) and bonuses are conditional on continued subscription.
- Early subscription cancellation may forfeit any discount eligibility or bonuses.
7. Process for Refund Requests
- Submit refund requests via email to support@tablepanel.com with payment details and reason for refund.
- Our support team will review and respond within 5 business days.
8. Changes to Refund Policy
- We reserve the right to modify this Refund Policy at any time with prior notice on our website.
9. Contact Us
For questions or assistance regarding refunds, please contact:
Email: support@tablepanel.com
Address: Table Panel, Akshaya Mansion Building, Kodathi Gate, Sarjapura, Bangalore, 560035
This refund policy balances transparency, fairness, and protection for both TablePanel and its customers, fostering trust and clarity.